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(전화영어편)
1 "감사
(전화줘서 고마워요)" "Thank you for calling.
Thanks for the call.
Thank you for your call.
I/We appreciate your call.
"
2 "그런 사람 없는데요
몇 번 거셨어요?" "There's no one by that name.
There's no (Choi Nero) here. What number are you calling?
There's no one here by that name. What number are you dialing?
You have the wrong number. There's no such person here. "
3 기다리세요 잠시만 "Hold on, please.
Hold the line, please.
Hold on (for) a second.
Hold on (for) a moment.
Just a minute.
Just a second.
One moment, please.
Hang on a second.
Just hold on.
Would you hold on for a moment?
I'm sorry to have kept you waiting.
· 몇분 걸릴텐데 기다리시겠어요?
It will take a few minutes. May I put you on hold?
May I put your call on hold? "
4 기타 전화 걸때 표현 "· 여기 한국 서울인데요.
Seoul, (South)Korea.
This is Seoul, Korea.
This is Seoul calling.
Seoul calling.
· 기타 둥둥...
I'd like to place an overseas call to Seoul, Korea.
I've been calling you all the morning.
I'm returning Kim's call."
5 기타 전화 받을때 표현 "I was just about to call you.
You have a collect call from Kim."
6 끊기 "I've got to go now.
Click.(찰칵)
Sounds like you're busy; I'll let you go.
I'd letter let you go.
I have to hang up now.
I'd gotta go (now).
(I'll) Talk to you later, okay?
I've gotta say good-bye now."
7 나 없는 사이에 전화 온데 있었니? Did anyone call while I was out?
8 누구를 찾으세요? "Who do you want to speak with/to?
Who do you want to talk to?
Who do you wish to speak to?
Who would you like to speak to?"
9 "누구시죠?
누구라고 전하죠?" "Who am Italking to?
May I have your name.please?
Could I have you name?
May I ask who's calling, please?
May I ask where he can reach you?
How can he reach you?
Please leave a number where he can reach you.
May I have your number, just in case?"
10 누구한테 전화왔었다고 전해주세요 "Yes, please. Tell him Bill called.
Please have him call me at 555-1234.
Yes, would you tell him Bill called?
When shall I call back?
Please have him call me when he gets back.
Yes, would you tell him to call me as soon as he returns?
You can reach him at 579-7045.
His phone number is 579-7045."
11 "다른 전화가 왔을때
(일이 좀 생겼는데요,
지금 전화 좀 끊고 나중에 다시 하면 안될까요? )" "Can I call you back? Something has come up.
Can we continue this later? Something has come up.
Let me call you back.
How about if I give you a call tomorrow?"
12 다시 전화드리라고 할까요?
"May I have your name, and he will call you back as soon as possible?""
May I have him call you back?
Shall I have him call you back later?
Shall I have him call you when he gets back?
Do you want him to return your call?
Do you want him to call you back?
I'll get back to you as soon as possible."
13 "다시 전화하겠습니다.
(괜찮아요. 제가 다시 하죠)" "No, that's all right. I'll call him later.
No, thank you. I'll call him again.
Okay, I'll call him later. Thanks.
I'll call back later. Thanks.
2Could you call back between 2 and 5 tomorrow?
I'll get back to you as soon as possible."
14 맞아요. 맞게 거셨어요. "This is it.
You have it."
15 메시지 남겨 드릴까요? "Would you like to leave a message?
May I take a message?
Shall I take a message?
· 네 ~라고 전해주세요
Just tell her I called.
Could you tell her that I called?
Could you have him call me when gets back?"
16 "바꿔주세요(바꿔줄께요)
or 연결해 주시겠어요?" "· 누구좀 바꿔줄래요?
Could you put me through the HR team?
May I talk to the person in charge?
I'd like to speak to the man in charge.
Could you connect me with Planning Department?
Could you transfer this call to Planning Department?
· 교환 통한 내선 연결
Please call the switchboard and ask for Extension 7046.
Will you call the switchboard at 579-7000 and ask for Extension 7046?
· 전화 그쪽으로 돌려드릴께요
I'll connect you with another man in charge.
May I transfer you to her?
May I transfer your(this) call to her?
Let me transfer you to her.
Let me transfer your(this) call to her.
I'll switch over to her.
I'll get her for you.
I'll dial it for you.
I'll connect you with her.
I'll put you through(to her). Hold the line, please.
I'll connect you. Hold on, please.
Let me get him for you."
17 바쁘신데 전화드렸나요? Am I calling you at a bad time?
18 "병가 중일 때
(아파서 결근)" "He's on sick leave.(병가중)
He called in sick this morning.
He called in with flu this morning."
19 시간 약속 "1. Would it be convenient for you to meet Mr. Sydney this Saturday?
2. Please let me know when you could see me.
3. We would indeed be happy to meet with you at whatever time would be convenient for you.
4. We would indeed to be happy to meet with you in New York on Friday, April 5.
5. I will be in town on Thursday and would like to meet you at your office to discuss the brochure layout requirements.
6. I am sure the CEO of our company will be pleased to meet with you on Wednesday, May 9. "
20 언제 전화할까요? "When do you expect me to call?
When do you want me to call?
2When would be a convenient time for you?
When is the best time to reach you?
What would be a good time to get hold of you?(get hold of someone ..를 잡다 -> 잡아서 통화하다)"
21
"언제쯤 돌아올까요?
(언제쯤 올거예요)" "When do you expect him back?
2When will he be back?
He should be back soon.
He should be back (after)before 2.
He should be with you in about 5 minutes.(5분후면 통화가능)"
22 여보세요. ~ 입니다. "Hello.This is Samsung Tesco. May I help you?
Hello. Sales Department(NeoQuest). This is Neo. May I help you?
NeoQuest. This is Neo. How may I help you?
Hello. This is NeoQuest.
NeoQuest. May I help you? (제일 흔하게 쓰임)
(How) may I help you? 대신 How may I assist you?를 써도 ok"
23 연결상태가 안좋군요 "· 자꾸 끊기네요
We keep getting cut-off.
· 전화가 혼선인데요.
We seem to have a bad connection.
Sounds like we have a poor connection.(Can you call back?)
· 전화가 혼선인데요.
I can't hear you.
Can you speak a little louder?
Can you speak up, please?"
24 용건 "· 뭘 좀 여쭤보려고/무슨 건으로 전화하는데요
I'd like to know about/if....
I'm calling to find out if…
I'd like to get some information on …
This is Kim calling about..
I'm calling to ask you about…
I'm calling about..
2I'd like to check if..
Could you check (that…)
· 거두절미형 (용건만 딸랑)
Have you (received the sample..)?
Did you (get the sample…)?
Can I (get some information…)?
Would you (check …)?
· 전화로 얘기해도 될 문제같은데요.
Maybe we can talk (about) it over the phone.
Perhaps we can take care of it over the phone.
We could handle it over the phone."
25 응답기 저장 내용(예) Hi,Sunny. This is Rob speaking.Well, A and I area thinking of going to the movies tomorrow night.And I'm wondering if you want to join us.Would you call me back on my cell phone,please?Thanks. Talk to you later.
26 이만 끊어야겠어. I've got to go now.
27 자동응답기 Hello.This is Sunny.I'm not at home 2right now.Please leave your message after the beep.And I 'll get back to you as soon as possbile.Thanks.
28 자리 있어요? "Is Mr.Kim at his desk?
Is he at home?
Is he around?"
29 잘 못알아들었을때 "· 잘 안들려요.
I can't hear you.
Can you speak a little louder?
Can you speak up, please?
· 예? 뭐라구요? 좀 천천히 말씀해주세요.
Excuse me?
Pardon (me)?
Could you say that again?
Could you speak more slowly(slower)?
I'm sorry I don't get it."
30 잘못 걸었어요 "Sorry, you have the wrong number.
I'm sorry you have the wrong number.
Sorry, you must've(must have) dialed the wrong number.
I'm afraid you have the wrong number."
31 잠깐 비웠을때 "Mr. Lee can't come to the phone now.
He's not at his desk now/at the moment.
He's away from his desk."
32 "저한테 말씀하세요.
내가 해결할 수 있을지도…" "You can talk to me.
Maybe I can answer your question.
Maybe I can handle it for you."
33 전화하기 참 힘드네요. "It's really hard to get through to you by phone.
I'm finally getting through.
I've finally caught you.
But I kept getting a busy signal.(계속 통화중 신호더라)"
34 "지금 안계신데요
- 자리 비울일이
한두가지가 아니쥐…
고로, 이유인즉슨~~~" "He's not in right now.
He's away from his desk.
He won't be back until 4:30.
He's out (on business).
He's just stepped out.(방금 나가셨는데요)
He's on the business trip.
He's on leave.(휴가중)
Mr. Lee is not working today.
He's not in the office today.
He's got the day off today.
He's off today.
She's on maternity leave.(출산 휴가중)
Mr. Lee is in a meeting (until 4:30).회의중
Mr. Lee hasn't come here yet.(출근 전)
He hasn't come in yet."
35 "통화중일 때
(다른 전화 받고 있는데요)" "The line is busy.
His phone is busy.
The line is engaged.
He's on another line now.
He's on another phone now.
He's talking/speaking on another phone now.
He's on another line. Would you like to hold?
Will you hold?
Please hold.
Can you hold?
Would you care to hold?"
36 퇴근했어요 "Mr. Lee's gone for the day.
He's gone home.
He's left for th2e day.
He won't be back in the office today.
He left for home."
37 퇴사했을때 "He no longer works here.
He quit a month ago.
He quit working here."
38 팩스로 보내드릴께요 "I'll send it by fax.
I'll fax it (to you). "
39 한두시간쯤 후 돌아올거예요 He'll be back in a couple of hours.
40 확인해볼께요 "Let me check tomorrow's schedule.
Let me go over the schedule.
Let me review the schedule." |